- Leading Utilities Technology Organisation
- Daily Rate or Fixed-Term Contract
- Perth, WA
This is a rare opportunity to join a leading utilities technology organisation, a specialist in billing, meter-to-cash, and customer management platforms for the energy sector, at a pivotal time in their growth. You will be driving transformation across customer-facing and operational domains, with genuine scope to shape how the program evolves.
About the Role
As Senior Project Manager, you will take ownership of a complex portfolio of interconnected projects spanning billing, credit, meter data, and customer experience, core to the products this organisation delivers to utilities clients globally. You will bring structure and momentum to a high-visibility program, working alongside senior leaders, technical teams, and customer-focused stakeholders across the business.
This role is ideal for a Senior Project Manager who has been operating at the top of their current level and is seeking a platform to demonstrate program-level capability.
Key Responsibilities
- Lead and govern a portfolio of concurrent projects across billing, credit, meter data, and customer experience domains
- Drive delivery outcomes using Agile/Scrum methodologies, including running ceremonies and maintaining cadence across delivery teams
- Engage and manage senior stakeholders across the business, providing clear program reporting, risk escalation, and executive-level communication
- Develop and maintain program-level governance artefacts including roadmaps, risk registers, RAID logs, and status reporting
- Facilitate workshops and cross-functional working groups to align teams, resolve blockers, and drive outcomes
- Champion a customer-first mindset, ensuring program outcomes deliver measurable improvement to customer experience
- Leverage AI tools and data-driven insights to improve delivery efficiency and reporting
What We're Looking For
Essential:
- Proven track record as a Senior Project Manager, ideally looking to transition into a Program Manager role
- Experience in the utilities software, energy technology, or regulated utilities sector
- Strong understanding of billing, credit, and meter data systems and processes
- Experience running Scrum and working within Agile delivery frameworks
- Demonstrated ability to engage and influence senior stakeholders confidently and constructively
- Skilled facilitator with experience leading workshops and cross-functional sessions
- Customer experience orientation — understanding how back-office delivery connects to front-line outcomes
- Solid governance and traceability practices with attention to documentation and accountability
Desirable:
- Exposure to AI tools and emerging technology in a project or program context
- Experience managing interdependencies across multiple concurrent projects
- Formal project management certification (PMP, PRINCE2, SAFe, or equivalent)
If you feel you have the necessary skills and experience please HIT the APPLY BUTTON, or email your CV to jason(AT)capstonerecruitment.com.au
