About the role:
My client is a leading Australasian property & infrastructure asset owner, with a portfolio valued at over $60 billion. They have had a long-term NZ presence through the ownership of significant retail, commercial & infrastructure assets here as well as recent property development.
They are now in the market for an Assistant Operations Manager to support the Operations Manager and site team to achieve business objectives for the assets. Your focus will be on ensuring smooth operational administration, maintaining high standards of safety and compliance, and driving operational performance. You will champion best practices in environmental health and safety, maintenance, and sustainability & your proactive approach will contribute to strategic planning, efficient resource management, and continuous improvement, ensuring the asset operates effectively and delivers value to all stakeholders across two significant assets in Auckland that encompass a large retail footprint with multiple tenancies.
Key responsibilities will include
- Support the Operations Manager in day-to-day activities.
- Assist with the strategic planning, delivery and management of capital projects.
- Ensure all operations comply with legal requirements and policies.
- Help prepare monthly reports, organise and manage team tasks for efficient and timely delivery.
- Coordinate with retailers, centre management, and building owners to minimise disruption and optimise performance.
- Oversee cleaning and security services with the Facilities Manager.
- Prepare and manage team rosters & use company systems (e.g., Yardi, Rapid, Periskope) to manage jobs and process invoices.
To be successful in this role, you will possess the following:
- Previous experience in operations or facilities management within a shopping centre, commercial property, or similar environment.
- Hands-on experience delivering operational works, coordinating projects, and managing day-to-day operations.
- Good computer skills, including administration, report writing, and clear written communication.
- Experience in using systems such as Yardi, Rapid Global, Periskope, and Microsoft Office (Outlook, Word, Excel) is an advantage.
- Understanding of valuation and investment principles,
- Knowledge of risk management in a property environment.
- Experience working with expenditure budgets (development or management).
- Strong verbal communication skills with the ability to influence outcomes.
- Understanding of building systems and financial processes
- Proven ability to manage contractors and maintain positive relationships
This is a great opportunity to join a major asset owner in a significant operational role. There will be occasional travel required on a weekly or fortnightly basis between their two major Auckland sites but the successful person will be rewarded with an above market salary, bonus structure and well above industry standard KiwiSaver contribution.
For more information or a confidential chat about the role, call Hamish @ Capstone Recruitment NZ on 021 675546 or email me at: hamish@capstonerecruitment.co.nz
