Solution Architect - Field Service Management (FSM)

Solution Architect - Field Service Management (FSM)

Contract Type:

Permanent

Location:

Melbourne - Victoria

Industry:

Contact Name:

Jason Raju

Contact Email:

jason@capstonerecruitment.com.au

Date Published:

01-Jul-2026

Solution Architect - Field Service Management Transformation
 
  • Melbourne CBD (3 days onsite)
  • Permanent
  • $200K + Super + Bonus

A major Australian energy and utilities business is rolling out a modern Field Service Management platform as part of a broader enterprise transformation. They're now looking for a Solution Architect to help steer the technical direction of the program, working alongside enterprise architects, senior business stakeholders and delivery partners.

This is a genuinely broad architecture mandate, covering everything from early-stage strategy and roadmap definition through to hands-on design work and delivery oversight.

Responsibilities

You'll take ownership of the solution architecture across the FSM program, which means:

Setting direction
  • Defining the target-state architecture, along with the roadmap, design principles and technical standards that will get the program there
  • Building out architecture strategy and implementation methodology in collaboration with enterprise architecture and digital leadership

Designing the solution
  • Turning business and technical requirements into designs that are scalable, secure and genuinely fit for purpose
  • Producing the full suite of architecture documentation, functional, non-functional and technical, including whitepapers and design specs
  • Working through how new capability will integrate with existing enterprise and legacy systems without compromising governance or security posture

Delivering and embedding
  • Staying closely involved through planning, blueprint, build and delivery, not just the upfront design phase
  • Partnering with System Integrators, digital teams and business leads to keep architecture outcomes on track
  • Feeding into design reviews, governance forums and broader architecture best practice
  • Coaching delivery teams along the way and keeping the focus on real operational and user experience improvements

Experience & Skills Required
 
  • 10+ years working as a Solution or Enterprise Architect on complex transformation programs, ideally within utilities or other asset-intensive environments
  • Genuine depth in Field Service Management platforms, IFS FSM Cloud experience would be ideal
  • Strong SAP ecosystem exposure across FI/CO, PM, MM, PS, IS-U, BW, SAP BTP, Integration Suite, GRC and UX
  • Comfortable operating across both Agile and Waterfall delivery models
  • Solid foundations in cloud architecture, application design, integration and data management
  • A background that spans system design, migration, configuration and enterprise integration work
  • The stakeholder management skills to work credibly with executives, technical teams and SI partners alike

If you have the skills and experience required, please contact Jason on jason(AT)capstonerecruitment.com.au or HIT the APPLY BUTTON
 
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