This is not your standard property management role. Set within a purpose-built, rental-only building (one major iconic owner), this position offers the opportunity to be part of a modern, lifestyle-led residential community where exceptional service and resident satisfaction come first.
We are seeking a Property Manager with full-spectrum experience in residential property or hotels, with a sharp eye for detail, and a confident, people-first approach. You will play a critical role in the day-to-day operations of the property, managing everything from leasing and compliance to tenancy disputes and community engagement.
If you are a great property manager, but want a high end environment and like tenants, working for an employer that can offer growth and an opportunity down the track to branch into the commercial markets, then you may have found what you were looking for!
This is an onsite Monday to Friday role, and you can choose your start time- 8/9/10am!
What You’ll Do
- Manage all aspects of property operations including leasing, onboarding, inspections, renewals and exits
- Act as the primary point of contact for leasing renewals, handling queries, maintenance issues and feedback professionally
- Oversee building presentation and compliance in coordination with onsite teams
- Prepare and attend VCAT hearings where required, managing disputes with a calm and informed approach
- Contribute to the planning and execution of resident events and community-building activities
- Maintain accurate tenancy records, reporting and database administration
- Support continuous improvement in property operations, resident services, and asset performance in conjunction with the asset GM
- Current Victorian Agent’s Representative Certificate (essential)
- Experience managing all aspects of residential property portfolios, ideally in high-density or premium apartment settings
- Sound working knowledge of the Residential Tenancies Act and experience representing at VCAT
- Local experience and right to work
- Excellent communication, conflict resolution and customer service skills
- Tech-savvy with experience using property management systems
- A warm, professional demeanour and a passion for creating positive residential communities
- Work with a property group leading the way in build-to-rent residential communities
- Be part of a dynamic and supportive team environment
- Enjoy a competitive salary + bonus potential + wellness and lifestyle benefits
- Access professional development and career growth opportunities in a forward-thinking business
Take your next step in property management and play a key role in shaping Melbourne’s build to rent (BTR) future. Send your resume to luke@capstonerecruitment.com.au or call 0419 000 101, but you must meet the selection criteria to do so!
Please note that there is also a separate opportunity/role to work at this same site, but this role is a casual part-time basis, for someone with strong customer and administrative skills. The hours will be weekdays 3-6.30pm (some flexibility here) and also you’ll need to be available to work weekends (ideally Sundays). Please reach out if you’d like to know about this role too.
