As the first point of contact for clients and visitors, you’ll play a key role in creating a warm and professional welcome to the office. Alongside front-of-house duties, you’ll also provide administrative support across HR and team assistant functions, helping with onboarding, events, and general coordination. This is a varied, people-facing role that suits someone who thrives in a dynamic, fast-paced environment. It’s ideal for someone transitioning out of hospitality or customer service, with clear opportunities for internal growth and development across the business.
Key Responsibilities
- Greet clients, guests, and staff with a warm and professional welcome
- Answer and direct incoming phone calls and manage the shared inbox
- Maintain front-of-house presentation, ensuring the reception and meeting areas are always tidy and presentable
- Manage meeting room bookings and coordinate room setups as required
- Handle incoming and outgoing mail, deliveries, and couriers
- Assist with onboarding new staff, including preparation of welcome packs and coordination of induction materials
- Support internal HR initiatives and events, including staff celebrations and wellness activities
- Provide administrative support to the broader team, including diary management, data entry, and document formatting
- Coordinate office supplies, catering, travel bookings, and general facility needs
- Help organise internal meetings, staff functions, and team-building events
- Liaise with building management and external service providers as required
- Monitor kitchen and communal areas to ensure a comfortable and professional work environment
- Assist with expense claims, invoice processing, and filing
- A confident, friendly communicator with a polished and professional demeanour
- Strong organisation skills and the ability to multitask with ease
- A team player who thrives in a high-performing, people-focused environment
- Previous experience in reception, office admin, HR coordination or a hospitality/customer-facing role
- Someone eager to grow—this role offers excellent development opportunities and long-term career prospects
